Pre-Registration: Shanghai Masters

The Pre-Registration: Shanghai Masters 2026 takes place on 18 October 2026 at Qizhong Forest Sports City Arena, Shanghai, China. The venue has a capacity of 13,779. Street address: Yuanjiang Road.

Tennis hospitality usually combines a reserved Centre Court or show-court seat with access to a private lounge, food, drinks and dedicated entrances. Top-tier hospitality often adds a debenture-level seat plus all-day access to courts and grounds. Each hospitality category in the ticket list above lists exactly what's included.

For a session at Qizhong Forest Sports City Arena, plan to arrive 60-90 minutes before the published start time. The first match on each show court usually begins promptly — gates and security take longer on opening day and finals.

To sit together, buy all tickets in the same category in a single order — the supplier allocates adjacent seats within an order whenever the category and inventory allow. Separate orders aren't guaranteed to land next to each other, even in the same category. If sitting together is essential, choose a hospitality package or a smaller reserved-seating category where consecutive seats are easier to confirm.

Most tickets are delivered as PDF e-tickets that scan from your phone screen — no printing needed. A small number of venues still require a printed ticket on entry; if that applies to your event, you'll be notified at checkout and in the delivery email. Mobile-transfer tickets (sent via the event's official app) are also used at select venues.

Yes. Every ticket is sourced from verified, KYC-checked suppliers and guaranteed to be valid for entry. We run integrity checks on each order before fulfilment, and our guarantee covers replacement or full refund if a ticket is ever rejected at the gate.

Tickets are typically delivered by email 2 to 4 weeks before the event, once the supplier has finalised seat allocations. For select events, physical, mobile-transfer or collection-on-site tickets may apply — exact delivery method is confirmed at checkout and again by email.

If the event is officially cancelled and not rescheduled, you're entitled to a full refund. If the event is rescheduled, tickets are usually valid for the new date — we'll notify you by email with next steps as soon as we're informed by the organiser.

Ticket sales are final once seat allocations have been confirmed by the supplier. If you need to discuss your order before tickets are issued, contact our support team — we'll do what we can within the supplier and venue policies.

We accept all major credit and debit cards through our secure checkout (Stripe and Airwallex). Apple Pay and Google Pay are supported on compatible devices, and Klarna is available for select orders to split the cost into instalments.